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Terms

CONFIRMING YOUR ORDER

When you receive a confirmation of order email, this is to indicate that we have received your order.

DELIVERY

Delivery is normally within 14 days of our receipt of your order, but please allow up to 21 days. Should you require delivery by a specific date, We will do our best but a few items may require extra time, so please be patient.

RETURNS

If you are not satisfied with any item it may be returned for a full refund. It must be returned within one month, in an unused/ saleable condition with any original packaging intact. All delivery costs must be born by the customer and authority to return the item must be obtained from me in advance. Used goods can not be returned. If you receive damaged or faulty goods please contact us immediately.Your rights to return goods are protected under the EU Distance Selling Directive.

How to Return

When returning an item, please make sure you include:

# your full name and contact details
# order number (found on the delivery note)
# the goods in their original packaging
# a copy of the original delivery note would be good.

At the same time, please tell me why you are returning your goods, so I can quickly put things right.

CONTACT ME

If you need any of the above clarified or would just like to talk to me about your order please ring +351 967337994 (Monday to Friday 9-5 GMT).

Or send me an email!

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